Shipping Policy

Thank you for shopping at Mother Goose Store! We are committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below.

Order Processing

All orders are processed within a few business days after payment is confirmed. Orders placed on weekends or public holidays will begin processing on the next business day. You will receive a confirmation email with tracking details once your order has been shipped.

Shipping Options

We offer a variety of shipping options at checkout to suit your needs. Shipping rates and estimated delivery times are calculated and displayed at checkout based on your location and selected shipping method.

International Shipping

We may ship to select international destinations. Please note that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These additional charges are the responsibility of the customer and are not included in the order total or shipping cost.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing your tracking number. You can use this number to track your package directly through the carrier's website.

Lost or Damaged Packages

Mother Goose Store is not responsible for packages that are lost or damaged in transit. If your order arrives damaged or does not arrive within the expected timeframe, please reach out to us through our contact page and we will do our best to assist you.

Address Accuracy

Please ensure your shipping address is entered correctly at checkout. Mother Goose Store is not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error in your shipping address after placing an order, please contact us as soon as possible so we can try to make corrections before the order ships.

Questions?

If you have any questions about your order or our shipping policy, please don't hesitate to reach out to us through our contact page. We're happy to help!